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Locked

‎01-30-2017 09:00 PM

HP Recommended
Product: HP ENVY 4510 Series
Operating System: Microsoft Windows 10 (64-bit)

The first problem was that my the printer's driver wasn't installing when I connected my laptop. so i went to the Product support site and installed the driver manually for my printer. now the problem is that when I print anything, it gets shrunk and moved to the top right corner.  the page is white so it blends in, but the labels are tiny.Scan0001.jpg

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-31-2017 02:45 PM

HP Recommended

@TinoB23

 

Thanks for taking an interest in the HP Support Forums! After reading your post I see that you are getting issues while printing on HP ENVY 4510 printer.

I would like to help you out with this issue today.

  • Check the print settings.
  • Print a Print Quality Diagnostic report.
  • Align the printer.

Click here to refer the document and perform troubleshooting steps to fix this issue.

(Note: Though the title of the document is different above mentioned steps should fix the issue.)

 

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out.

 

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-31-2017 02:45 PM

HP Recommended

@TinoB23

 

Thanks for taking an interest in the HP Support Forums! After reading your post I see that you are getting issues while printing on HP ENVY 4510 printer.

I would like to help you out with this issue today.

  • Check the print settings.
  • Print a Print Quality Diagnostic report.
  • Align the printer.

Click here to refer the document and perform troubleshooting steps to fix this issue.

(Note: Though the title of the document is different above mentioned steps should fix the issue.)

 

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out.

 

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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