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‎06-24-2025 10:33 AM

HP Recommended
Operating System: Microsoft Windows 11

I have an HP ENVY 4524 that until recently was working fine, however it now will not print in colour - but will copy and scan in colour.  I have checked the settings before printing and colour is selected.  Have plenty of coloured ink as it still copies in colour. Any suggestions?

The printer has also stopped automatically double siding - I have to manually feed the paper back in.  This is annoying but if anyone can offer a quick fix I'd be grateful.

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1 REPLY 1

‎06-24-2025 10:52 AM

HP Recommended

Hello @Kayto18 , how are you ?

 

Please, try the procedures below:

 

https://support.hp.com/us-en/document/ish_6489162-6496661-16

 

Best regards

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