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Locked

‎05-10-2023 11:34 AM

HP Recommended
Product: HP ENVY 5530 e-All-in-One Printer
Operating System: Microsoft Windows 11

My HP ENVY 5530 has been an awesome printer for 9 years. When it goes offline, I've always been able to fix it. Not this time. I've tried everything. I've done all of the troubleshooting through HP Support. The HP Smart app told me it fixed the problems, but it is still offline. I can't spend any more time trying to figure this out? Is it because the printer has been discontinued and there are no longer drivers for it?

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