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The HP ENVY 6055e All-in-One Printer I purchased two days ago makes a high-pitched noise when it is plugged in. This occurs 100% of the time regardless of any printing activity. Please advise if there is a fix or if I should return the printer. Thank you. 

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@KAB22 

 

Welcome to the HP Community --

 

Dragon opinion

Noticeable high-pitched noise is likely not normal.

 

Printer should, I think, sit quietly when it is not in use or performing maintenance. 

Our printers are quiescent unless in use.

 

That said, we have a lot of tech in our home office:  There are fans, drives, monitors, printers... there is always a bit of a background "hum" and other noises.  Unless our printers were unusually loud, we might not notice an additional whine.

 

Could be electrical interference, I guess, or perhaps even excessive vibration.

Try moving the printer, using a different outlet.

If you like, contact HP Support.

Sure, return it - personal decision.

 

HP Support – Hardware / Technical Support for Devices in Warranty

Registered Devices in Warranty:

Select a method and contact HP Support

 

Open website  HP World-Wide Support

Select your region and follow the prompts

 

Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

 ---------------------------------------------------

 

 

Reminders - READ

Case submission to HP Support is available to those whose devices registered and are still in Warranty.

 

Some regions display phone / chat contact information only after the case is submitted online

 

Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.

HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.

If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

 

Important

HP Phone numbers you find on the Internet have likely been hijacked. Old HP phone numbers – those numbers no longer used by HP since the move to “online” case submissions – might have been taken over by thieves.

Do not be a victim.

Stay vigilant.

 

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HP ENVY 6055e All-in-One Printer 

 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.