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Locked

‎10-19-2023 09:49 PM

HP Recommended
Product: HP ENVY Inspire 7221e All-in-One Printer

During the set up process the printer would not recognise the set up cartridges and displayed the message that they were missing. It recognises HP804 cartridges purchased from a retailer but now displays the message use set up cartridges that came with the printer, but these cartridges do not appear to have contact points on them.

Category:
1 REPLY 1

‎10-20-2023 04:36 AM

HP Recommended

 

               Hello Woc45,

 

 

What do you do if your printer doesn t recognize the ink cartridge?
 
 
In this blog, we discuss the 7 troubleshooting steps you can take in order to resolve a frustrating ink cartridge problem!
  1. Clean Contact Ports. ...
  2. Internal Memory Reset. ...
  3. Remove the Protective Strips. ...
  4. Ensure Proper Ink Cartridge Insertion. ...
  5. Check for Printer Updates. ...
  6. Ensure Purchase of Correct Consumable.

            

  • Click on yes button to say thanks
  • Click on the button Accepted Solution if the question is answered
  • Please contact me to inform me of the resullt

 

 

             Best regards,

                     

                        

                      

Bernard42.
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