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‎06-29-2020 03:08 AM

HP Recommended
Product: HP ENVY PHOTO
Operating System: macOS 10.12 Sierra

Hiya, My printer doesn't seem to print certain images.. its strange. I need to print homework for my child on pound notes but I can't get the printer to print of the images with the pound notes on. But all the other pages have images on, so its not and image/text issue if you get what i mean. 

1 REPLY 1

‎07-03-2020 03:31 PM

HP Recommended

@Palmer12, Welcome to HP Support Community!

 

Do you mean to say you're trying to print on the currency notes? Did you check the paper specifications of the printer?

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Could you share the picture of what happens when you print on pound notes?

 

Keep me posted.

TEJ1602
I am an HP Employee

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