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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: HP Easy Start cant find my printer

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02-22-2019 05:07 PM
I am trying to re-install printer drivers to set up my printer. Originally, I could not set up the wireless connection, so I deleted and tried to re-install the drivers using HP easy start. HP easy start cant find my device.I cant add the printer to my Printers in System Pre=ferences either after trying to reset the printers.
02-26-2019 10:11 AM - edited 02-26-2019 10:11 AM
A warm welcome to HP Support Community!
I believe HP Auto wireless connect is not enabled on the printer that could be the reason HP Easy start is not able to locate the printer. Let's try these steps:
1.) On the printer control panel, press and hold the Wireless button
and the Cancel button
at the same time for 5 seconds. (This step will restore default wireless settings on the printer and enable Auto Wireless connect. Immediately continue to the next step to install the software. You have approximately 120 minutes to complete the software setup using the HP auto wireless connect feature.)
2.) Download and run HP Easy start from here.
3.) Follow the onscreen instructions to connect the printer to your home wireless network.
Let me know how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
I am an HP Employee