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‎05-05-2023 11:57 PM

HP Recommended
Product: HP Engage Serial Ethernet USB Thermal Printer

A customer has Micosoft Dynamics POS solution installed on a server and many EPSON POS printers setup via Ethernet and OPOS drivers. These are working fine.  Now he got a HP Engage One Pro Ethernet ... 299U7AA / H400 CA-Series printer (how many different codes for the same device????). We installed the CA-Series Cfg Utilty and the OPOS driver from https://support.hp.com/us-en/drivers/selfservice/hp-engage-serial-ethernet-usb-thermal-printer/21008....

 

The CA-Series Cfg Utility works OK using the printers IP, but the OPOS Demo is unable to connect to the printer. The demo always gives OPOS_E_FAILED, nothing more. The OPOS object for the driver is configured correctly with the IP of the printer.

 

What else needs to be done to get a working OPOS Printer object for the H400?

 

Thanks

 

Josef

 

Category:
1 REPLY 1

‎05-07-2023 10:36 PM

HP Recommended

Bump, OK.

 

Another question: Is there a new version of this good guide: "HP Point of Sale (POS), Peripherals Configuration Guide, Document Version 3.93, April 2019" ?

 

This one explans the installation in detail (>540 pages). Very good, but outdated.

 

Over all it seems that OPOS, JPOS etc. are only for some wizards. There is nearly no really development help.

 

Please help

 

Josef

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