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HP Recommended
HP Envy 110
Mac OS X 10.10 Yosemite

HP Envy 110 problem after Airport Extreme update:  HP network test results say more than one wireless router has been found - but I only have one router and it's all been working fine until now.  Unplugged everything (computer, router printer) and restarted several times - no luck.  Deleted printer from computer and now CAN NOT Download a new driver for my printer.  Help please

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

@curious8

Thank you for the update,

I appreciate your time and efforts,

 

As long as everything is working, you may ignore the router setup as that wouldn't cause any issues as such,

And I'm glad you found the solution you were looking for.

 

Thanks for taking the time to let the community know about the solution

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉

 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And accept this as the solution to help others find your post helpful.

Take care now and do have a fabulous week ahead. 🙂

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

3 REPLIES 3
HP Recommended

 

@curious8

Thank you for joining HP Forums.}

I'll be glad to help you 🙂

 

As I understand you can't download the driver for your HP Envy 110,

Don't worry as I've looked around and found the drivers for your device:
Click here to download the full feature Softwares and driver.


And here's a related HP Forums post that seems to have helped others: Click here

(Though the header/title may be different, the steps will help resolve your concern).

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, 

Mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Hi Riddle,

 

I downloaded the driver five more times and it finally seemed to work on the 6th try, after I turned off my router, computer and printer, and restarted all three of them.  So far, the printer and computer are talking to each other fine.

 

However, in the process of doing the above, apparently HP put in a new Wi-Fi network called "HP-Setup-A4-Envy 110 series".  Is this normal - or should I delete this HP network?

HP Recommended

 

@curious8

Thank you for the update,

I appreciate your time and efforts,

 

As long as everything is working, you may ignore the router setup as that wouldn't cause any issues as such,

And I'm glad you found the solution you were looking for.

 

Thanks for taking the time to let the community know about the solution

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉

 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And accept this as the solution to help others find your post helpful.

Take care now and do have a fabulous week ahead. 🙂

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.