HP Envy 4520 Only Printing Black & White

[GLSmyth]

I got a new HP computer with Windows 11 and my HP Envy 4520 printer is only printing in monochrome.  It worked just fine with my old computer (Windows 8).  I installed the Windows 11 driver so that should be working fine.  The driver shows the image in color, so that should be working.  I do not see anything in Printer Settings that might be specifying monochrome.

I've tried everything I can think of, so perhaps someone has an idea as to how I can get my HP printer working again.

Thanks -

george

[GLSmyth]

Since nobody knows, I actually found the solution at https://www.youtube.com/watch?v=SkZm0HaxBuE

[PJ77]

that it's not working for me.

Never had any issues with my HP Envy 4520 until I bought a new HP Laptop. 

There's always some kind of issue with the bloody printing.

Now it's only printing in monochrome and no duplex function.

Already tried uninstalling and instaling and didn't work. I'm getting so frustrated that end up formating  the laptop and that didn't work either.

Don't know what more I can do!

[GLSmyth]

I, too, uninstalled and reinstalled the driver before coming upon this video.  I didn't think that anything had happened after clicking to update but my next print came out in color.

george

[GLSmyth]

Update

I just changed my color cartridge and the printer went back to printing monochrome.  I went through the procedure of changing Automatic Configuration to Update Now and again it is working.  I've saved the link to the video, as I might have to do this each time I change a cartridge.

george