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Locked

‎12-12-2022 12:47 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Running on Windows 10. During the night on 11/24/22 HP Envy 4520 printer (purch. 3/2020) came out of Sleep, began printing configuration pages, printables, etc.  Almost 200 pages in 2 weeks.  Tried unplugging, plugging in multiple times to reset.  Sometimes is hard to turn back on.  All diagnostics show OK-wireless, HP Ink, etc. Optimum just did hard reset on modem, router.   In the past week Geek Squad removed printer and reinstalled twice.  Firmware is up to date.  Printer, copier, scanner duplex color printing OK.  Sleep is set for 5 minutes but goes in and out of Sleep mode every minute and shows random messages (HP Ink Status, Cannot connect to server, etc.) and prints out pages on its own.  Geek Squad cannot find any other energy settings and cannot offer any other suggestions because all shows OK.  Printer is possessed.  Any suggestions?

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