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HP Recommended
HP ENVY 5030 All-in-One Printer
Microsoft Windows 10 (64-bit)

I do not have the option in my HP Scan program to scan with OCR from  my HP Envy 5030 All in one. I want to scan and save as PDF with search possibilities in the PDF.

I've installed the latest HP software (Full_Webpack-44.11.2778-EN5000_Full_Webpack.exe over the existing installation) but no change at all. Do I have to remove the od HP software first, install some OCR software or do something else?

Any suggestions most welcome.

Many thanks, Gerrit

2 REPLIES 2
HP Recommended

Bernard AVATAR 422.jpg

 

 

         Hello GJ32,

 

Never install a printer driver over the old one, it will never work.

 

You will have to uninstall the old printer driver and install the new Full HP driver.

 

 

44.11.2778134.0 MBSep 1, 2022Download

 

I haven't written to turn on the printer yet, so it's off.

 

Uninstall the old driver in Control Panel, in "Programs and Features", then remove

all occurrences in "Program" and "X86 Program", in Control Panel, right click on your old printer (If it is still there, chances are that it is no longer there) "Remove", if it is present.

Restart the PC. At the end of the startup, connect the printer to the mains, connect a USB cord on the PC side, on the printer you will connect it during the installation ONLY when asked.

Start installing your printer, by right-clicking on the Setup. EXE of the downloaded driver, click ''installed  

as administrator'', let the installation take place, at the end, restart the PC.

To create a shortcut on the Windows desktop, open Control Panel, right-click on your

new printer, create shortcut, on the desktop, yes.

A new shortcut has been created on the Windows desktop.

Turn on your printer, print a test page, by clicking on the new shortcut created.

That's it, your printer is working again.

 

Run by me meme on my HP printer, and this one has been running for 7 years without problems.

 

                

                                    Excellent Day.

 

 

            * Click on YES button  to say thanks, 

            * Click on the button Accepted Solution if the question is answered.

 

                 Best regards,

                          

                      

                      

Bernard42.
HP Recommended
Hello Bernard42, Thanks for taking the trouble to give me advice. Unfortunately I still do not have the option in HP Scan to save as searchable pdf. As alternative, i scan as pdf now en convert online the scanned pdf to a searchable pdf. Goal achieved. Have nice day
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