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‎12-08-2022 12:04 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

New setup on HP Envy 5055 all-in-one inkjet printer. Will not scan because of an absence of driver. Where can I get the driver without going through the mess of HP Smart? Thanks.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-08-2022 08:43 PM

HP Recommended

Hi @HollisterB 

Try to install with the next driver:

HP ENVY 5000 All-in-One Print and Scan Driver and Accessories

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-envy-5000-all-in-one-printer-series/14...

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

.

Best regards

ferRX.

ferRX_1-1638822184200.pngdodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

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2 REPLIES 2

‎12-08-2022 08:43 PM

HP Recommended

Hi @HollisterB 

Try to install with the next driver:

HP ENVY 5000 All-in-One Print and Scan Driver and Accessories

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-envy-5000-all-in-one-printer-series/14...

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

.

Best regards

ferRX.

ferRX_1-1638822184200.pngdodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
1 person found this reply helpful
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‎12-09-2022 07:04 AM

HP Recommended

Thank you very much! This is the link I could not locate. I appreciate your help.

1 person found this reply helpful
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