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Microsoft Windows 10 (32-bit)

My HP Envy 5530  was working ok  on Windows 8.1 computer than just stopped working using usb and wireless.  The HP Envy 5530 works good on my Laptop with Windows 10, wirless.

1 REPLY 1
HP Recommended

@3714rls 

 

Welcome to the HP support community.

 

I understand that you are looking for a printer driver, I am glad to assist you.

Before installing the new driver, uninstall the old driver from the root level.

Perform root level uninstallation to remove all the printer related software's.

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
  • Select OK.
  • Remove all instances of the same.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers. 
  • Restart the PC again.

Download and install the printer using full feature driver 

Click here to download

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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