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Microsoft Windows 11

Posso risolvere il problema della stampante non operativa in assenza di connessione internet? 

1 REPLY 1
HP Recommended

 

              Hello @FGroma

 

Shutdown the printer. Remove the power cable from back of the printer. Wait for 30 seconds and turn on the printer.

 

It will clear the printer settings and you should be able to use the printer without any issues.

 

 

If issue persist, you may need to contact hp support

 

thanks

 

 

 

              

  • Click on yes button to say thanks
  • Click on the button Accepted Solution if the question is answered
  • Please contact me to inform me of the resullt

 

 

             Best regards,

                   

                   

 

 

 

 

Bernard42.
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