HP Envy 6200 Driver unavailable after last update

[Sar14]

I installed the latest update to my HP Envy 6200 printer on Sunday, now my printer shows the driver is unavailable and when I finally navigated to a point where I could find a driver to download it shows that the file is not digitally signed and my computer will not download it.

This is the second time that I've had issues after an update and I'm beyond frustrated at this point.

I've read all the help topics I can read, I've spent hours at this point trying to fix this issue. I've had several "computer generated responses" that are NOT at ALL helpful.

I have uninstalled and reinstalled the printer too many times to count at this time.  I found a place to order the drivers on CD Rom, but I refuse to pay any money at all to fix an issue created by your update.

To top it off, I have this printer enrolled in the Instant Ink program and I'm going to lose money by not being able to print the pages that I have available. 

There are no issues with the printer itself printing, it's printed page after page of status reports and it shows that it's available wirelessly. It's just the issue without the PC, and that's where I print from the most.

I sincerely hope that this issue can be quickly resolved. And for the love of everything holy, do NOT give me a computer generated response. That's not helped at all in the last 3 days.

[Sar14]

From a quick look around this forum, this seems to be a common issue with people that downloaded the latest update. 

There needs to be a solution to this quickly. 

There has to be an issue with your update. 

Is there some kind of patch that can be installed or downloaded to get this corrected?

[truspryte29]

I’m in same boat an beyond frustrated I have installed am did all the above the person who started this thread an same issues exactly why an what is gonna come of this. Bout to just return my printer so lame HP!!!

[Sar14]

I'm convinced that HP missed something with this update. A file is missing or corrupted at the very least because so many people have this issue.

They need to correct the problem promptly and issue an updated download with the correction.

Not keep ignoring the many posts or giving all the convoluted and lengthy "fixes" that I've read.

I'd need to print them out just to follow all the steps and links they've listed. Oh wait, I can't print. 

[Sar14]

I still need assistance with this issue, my printer still won't print.

Hello????????????????????????????????????????????????????????

[A4Apollo · Accepted solution]

Hi! @Sar14, @truspryte29,  Welcome to HP forums.

I understand you have issues installing the printer drivers after the windows 10 update.

Don't worry I'd like to help you out.

Did you make any changes to your printer?

Excellent description and a great diagnosis done. It is greatly appreciated.

By not wasting much of your time. Please try few steps recommended below.

a.    Type “cmd” on the Start screen.

b.    Right-click on the printer full feature software and select “Run as administrator”.

c.     On the Command prompt type in the command “Bcdedit.exe /set nointegritychecks ON” without the quotes.

This will disable the Digital Signature.

Uninstall the printer from root level on your PC and install the full feature printer software.

In Windows, search for and open Programs and Features.

Select your HP printer.

Select Uninstall.

In Windows, search for and open Devices and Printers.

In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

Open up the run command with the "Windows Key + R" key combo.

Type printui.exe /s and click OK.

Click on Drivers tab.

Look for HP Printer driver. If you see it click on it and click remove at the bottom.

Select OK.

Select Apply and OK on the Print Server Properties windows.

Close Devices and Printers.

Update the full feature printer software using this link. Click Here

Also, you can try installing windows, built-in drivers.

Refer this article to know more information about installing windows, built-in drivers. Click Here

If the issue still persists try the steps recommended below.

After the uninstallation of the printer software install Deskjet 990c drivers from Devices and Printers on your PC and check if it helps.

Install the built-in print driver over a wireless or wired (Ethernet) network connection on a computer with Windows 10 or Windows 8.
Search Windows for devices, and then click Devices and Printers in the list of results.
Click Add a printer.
Select printer is not in the list, continue to the next step.
Click Next.
Select the port to be used by your printer, such as 'USB001' for a USB connected printer, and then click Next.
Click Windows Update, and then wait for the print drivers to update.
Click HP, Hewlett-Packard, or Hewlett Packard in the Manufacturer pane select Deskjet 990C driver and click next to install the printer driver.

If the solution provided worked for you, please mark an accepted solution for this post.

Please let me know the outcome!
Have a great day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Sar14]

Thank you for the assistance with this. I did go buy a printer cable and connected it first, then ran the commands as instructed.

The printer is working again.

But I can assure you that I will NOT be running any more updates for this particular printer.

[Riddle_Decipher]

@Sar14

Thank you for the update,

I appreciate your time and efforts,

I'm glad you found the solution for this concern.

Thanks for taking the time to let the community know that you accept our suggestions,

And you don't have to update the printer unless the driver requires one, you may want to go to the HP website and check for details of the update - "Why you need it" and install accordingly, if need be.

To simply say thanks for our efforts to assist you, please click the "Thumbs Up" button to give me a Kudos, Take care now and do have a fabulous week ahead. 🙂