HP Envy 7100 all in one print drivers not recognized in Win10

[Ron_R1]

Printer stopped printing, I checked on printers installed and it shows up. It says driver unavailable. I have removed device and reinstalled several times, get same results. Wife can print from her laptop. I ran HP printer Diagnostics, it shows it just fine, can print test pages, but still Windows says driver unavailable. Updated all windows updates, checked and made sure printer has latest firmware updates. Pretty much at wits end. Any Ideas? Please don't have me try the things I mentioned already.

TIA Ron

[Kumar0307]

@Ron_R1, Welcome to the HP Support Community!

Delete the existing printer entry. Install the printer using the TCP/IP port to resolve this issue:

1. On the PC, go to Control panel > Devices and printers > Add a printer(at the top) 
2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
3. Select 'Add a printer using a TCP/IP address'
4. Find the IP address of the printer by tapping on the wireless/ethernet icon on the printer screen
5. Type in the 'IP address in Hostname or IP address' box, click next
6. Proceed to the next steps by following the on-screen instructions.
7. Try printing in color.

If the issue persists, Install the printer using Windows built-in driver

Refer to this document to know how. Try printing.

Hope this helps! Keep me posted. 

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