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Guidelines
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HP Recommended

Hp app sees my printer but not seen by instaink... Can't get it to work

2 REPLIES 2
HP Recommended

Just one more step. We need to connect your HP printer to HP Instant Ink.

 

Then HP App Opens up:

 

And... this happens... Error Code UA_400_EB000U0410

 

My internet connection is just fine and VPN is disabled

 

This is an HP Hardware Support issue. not a

"consumer doesn't get it issue"

 

Unable to register the printer to your account

We might be experiencing a technical issue.

Select Get Support for assistance and to resolve this issue.

In the meantime, make sure your printer is powered on and your mobile device or computer and printer are connected to the Internet.

Error Code UA_400_EB000U0410Save this code if contacting HP Support.
 
None of the "Fixes" for this issue work.... And I wish the community would "STOP" telling people to go through these unnecessary steps when they don't have anything to do with "unsupported hardware" for instant
Yeah..... Im gonna need y'all to stop wasting peoples time and educate yourselves better... STOP DOING THAT  .....Yo!
 
 
HP Recommended

@johnnyscorpio19 

 

Got it - not on your side.

The how-to suggestions have been removed  --

 

-- Edit / Update --

 

"And... this happens... Error Code UA_400_EB000U0410"

 

Offered FYI 

This is a known error code --

Solved threads include steps to correct the issue.

 

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/During-setup-error-code-UA-400-EB000U04...

 

and

https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/error-Code-UA-400-EB000U0410/td-p...

 

Original Content

 

Agents can help when private information is required --

 

Instant Ink Support can help with issues that relate to connecting your printer and your service.

 

Another Expert might have something helpful to offer.

 

---------------------------------------------------------------------------------------------

What to do?

 

Contact Instant Ink Support --

Ask about current promotions and / or get help for any issues you have now.

 

OR

 

Wait in the Community for an agent to find and respond to your question(s).

 

================================================

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 

Review >>>  How Instant Ink works

 

 -- No Joy? 

 

Review >>  HP Instant Ink Support Website 

 

Instant Ink Website –  HP Instant Ink - Website > Support, Enroll, FAQ  --

Click the Flag to change to your region

 

Remember to check at the bottom of the page(s) you visit for "Flag" (Country / Region) and other important information that designates the page as an HP website.

 

Comments, questions, objections, or need information not found online?

 

Your faster option

 

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

OR

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

 

Reminder

  • Where available as an option, the phone number will display when the office is open for business.
  • Check to see when to call.
  • Wait times can be long.

 

OR

 

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

 

When necessary, Agents can access private information.

 

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

 

 

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

HP ENVY Inspire 7220e All-in-One Printer  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.