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‎08-14-2021 01:28 PM - edited ‎08-14-2021 01:32 PM

HP Recommended
Product: HP ENVY Photo 7800 All-in-One Printer series
Operating System: macOS 10.14 Mojave

Hello, My HP ENVY Photo 7800 All-in-One Printer series stopped working on my Macs today. Is there a way to download drivers other than using the HP Smart tool? I want to stay on the Mojave 10.14 OS. It also doesn't work with my Mac with Big Sur 11.4 OS, where it says the printer is "Offline"  The printer is on the same WiFi network as always, and prints fine from my PC.

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1 person had the same question
1 REPLY 1

‎08-23-2021 07:54 AM

HP Recommended

@Annabelleagain

 

Welcome to the HP Support Community.

 

You can download the drivers from here: https://support.hp.com/in-en/drivers/selfservice/hp-envy-photo-7800-all-in-one-printer-series/907315...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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