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‎08-29-2023 02:05 AM

HP Recommended
Product: HP Envy Inspire
Operating System: macOS 12.0 Monterey

No option to print in colour from my preferences, only the optin in Black and White. Am on MacOS Ventura 13.4.1(c) which is now standard but not this Mac OS a not on the drop down option here (see above).  This is a brand new printer, I have register and subscribed to the Instant Ink. Basically sold my soul and dats to HP and the printer will  not even offer me the standard option of printer in colour!!  Come HP get your act together.

 

 

1 REPLY 1

‎08-31-2023 12:45 PM

HP Recommended

Hi @tcollin28 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing connectivity issues via MAC.

 

Kindly refer to the steps on this link to connect via Airprint and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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