HP Envy Photo 7800 Series printer needs admin password reset

[MidnightHour]

HP Envy Photo 7800 Series printer needs admin password reset

[Raj_05]

Hi @MidnightHour,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Resetting the admin password on an HP Envy Photo 7800 Series printer typically involves accessing the printer's settings or control panel. Here's a general guide on how you can reset the admin password.

Access the Printer's Embedded Web Server (EWS):

• Make sure your printer is connected to the same network as your computer.
• Open a web browser on a device connected to the same network.
• Enter the printer's IP address in the address bar. You can find the IP address by printing a network configuration page from the printer's control panel.

Login to the EWS:

• When you access the printer's IP address through the web browser, it should take you to the printer's Embedded Web Server.
• If prompted, log in with the current admin username and password. If you don't remember the password, try the default credentials (usually "admin" for both username and password, or check the printer's manual for the default credentials).

Navigate to Security Settings:

• Once logged in, navigate to the Security or Settings section. The exact location may vary depending on the printer model.

Reset the Admin Password:

• Look for an option to reset the admin password. It might be labeled as "Change Password" or "Reset Password."
• Follow the prompts to reset the password. You may need to enter the current password before setting a new one.

Save Changes:

• After setting the new password, save the changes and exit the settings.

Test the New Password:

• Close the web browser and try logging in again with the new admin password to ensure it's working correctly.

If you're unable to reset the password through the Embedded Web Server or encounter any issues, you may need to perform a factory reset on the printer. However, note that a factory reset will erase all settings on the printer, including network settings, so you'll need to reconfigure the printer after the reset. Instructions for performing a factory reset should be available in the printer's manual.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support