HP Envy Photo 7858 driver install error

[Jennifer_100]

I am trying to install the basic driver pack, as my printer is stuck in offline mode.

The driver install fails with error message 'A file that is required cannot be installed because the cabinet file C:\Users\15204\AppData\Local\Temp\7zS7C03\E7800x64.cab has an invalid digital signature.'

I have deleted all the HP drivers from the desktop, and tried to reinstall the HP drivers for the 7858, but still get the same install error due to the digital signature issue.

Any help?

[Jennifer_100]

On investigation, the digital certificate for this file has expired, as it is now past the expiration date.

When I try to renew this digital certificate from HP Smart, it says, 'Can't open printer home or EWS page.'

What can I do to fix this situation, and have a working printer?

Thanks.

[sandytechy20]

@Jennifer_100

Welcome to the HP support community.

I understand that you are getting printer driver installation issues, I am glad to assist you.

This seems to be a driver issue, follow these steps to fix the issue.

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install the printer using the HP Smart app

Click here to download.

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.