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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Envy will not connect to my WiFi

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07-22-2020 12:21 PM
I have a new all in one modern/Router. I am trying to connect my printer to the WiFi. When I put my WiFi password in, the printer will not accept it. I have unplugged and replugged. Still will not connect. I know that my password is correct
What do I need to do besides buy another printer?
07-25-2020 01:27 AM
@Breathe1, Welcome to the HP Support Community!
Have you tried connecting any other devices to the wireless network using the same password and check if that works?
If you have forgotten the wireless password, refer to Find Your Wireless WEP, WPA, WPA2 Password.
On the printer screen, go to Setup > Network > Restore network settings
Go back to Network > Wireless > Wireless setup wizard > Select your network and enter the password.
Make sure you are connecting the printer to your wireless network. If you are trying to connect the printer and the computer via wifi-direct, the default password is 12345678.
More info on wifi-direct can be found here. This is used only when you do not have access to a wireless router.
Hope this helps! Keep me posted.
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KUMAR0307
I am an HP Employee