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‎07-29-2023 08:51 AM

HP Recommended
Product: HP ENVY 6055e All-in-One Printer

I switched internet provider and I am unable to reconnect wireless printer to new WiFi. I’ve tried and tried. I have attempted to use HP Help Desk but will need to subscribe to ink refills for their assistance. I only used the printer probably less than 8 times before switching internet providers. I’ve asked the internet provider for help also. I now have 2 WiFi addresses to attempt to resolve to no avail.

Category:
1 person had the same question
1 REPLY 1

‎08-01-2023 06:44 AM

HP Recommended

Hi @Sarah3231 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing connectivity issues.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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