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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: HP Firmware/Driver download will NOT setup with new iOS.

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03-11-2021 09:35 PM
Your link to download the driver will not work. Apple will not allow it the setup because it "can't scan for malicious software." Is the only solution to get a new printer?! If so, how can I trust a new HP will not run into compatiblity issues with Macs again?
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Accepted Solutions
03-12-2021 12:41 AM
Hi,
Please follow below version of HP Easy Start, as soon as it launches open the top HP Easy Start menu and select Uninstall HP Software.
Follow the steps on screen and then click on Set Up New Device and follow the steps to reinstall the printer:
https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
03-12-2021 12:41 AM
Hi,
Please follow below version of HP Easy Start, as soon as it launches open the top HP Easy Start menu and select Uninstall HP Software.
Follow the steps on screen and then click on Set Up New Device and follow the steps to reinstall the printer:
https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂