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- HP GT 5820 Forgot Admin Password - Need Factory Reset

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04-19-2020 12:05 PM - edited 04-19-2020 12:39 PM
Hi,
I am in need of some help and guidance for my HP Deskjet GT 5820 All-in-one Printer,
I have forgotten the admin password for it and there is not option to change or forgot password (For security reason i understand).
I know how to reset network settings, what i require is complete factory reset including EWS password.....as without the the admin password i am unable to udate the firmware and other settings.
Please help.
Solved! Go to Solution.
Accepted Solutions
04-20-2020 02:42 AM
Hi @LokeshT
Welcome to the HP Support Community.
I have sent you a private message with the semi-full reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
04-20-2020 02:42 AM
Hi @LokeshT
Welcome to the HP Support Community.
I have sent you a private message with the semi-full reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee