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‎07-14-2026 01:23 AM

HP Recommended

Hello,

I am experiencing an issue with my HP Ink Tank 115 printer, which cannot connect to my MacBook M3 running macOS Tahoe (macOS 26). When I try to install the printer software using HP Easy Start, I receive the following message:

"We were not able to automatically locate any software options for this product. Please go to the HP Website and search for product solutions there. www.hp.com/support"

However, I could not find any solution or compatible driver for my printer on the HP Support website.

Any advice to resolve this issue? Is there a compatible driver available for macOS Tahoe, or is there an alternative way to install and use the HP Ink Tank 115 with my MacBook M3?

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-14-2026 02:50 AM

HP Recommended

Hi @alishaemilia 

Try to install with the next Apple Ink Tank basic driver:

 

(1) Connect your printer with USB cable:

  • ferRX_0-1776429677049.png

(2) Then install the next software

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif...


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎07-14-2026 02:50 AM

HP Recommended

Hi @alishaemilia 

Try to install with the next Apple Ink Tank basic driver:

 

(1) Connect your printer with USB cable:

  • ferRX_0-1776429677049.png

(2) Then install the next software

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif...


@ferRX / I am a volunteer posting answers on my own time.
1 person found this reply helpful
Was this reply helpful? Yes No

‎07-14-2026 03:37 AM

HP Recommended

Thank you very much for your support and guidance. I followed your instructions, and everything is working perfectly now. I truly appreciate your kindness and assistance. Have a wonderful day!

2 people found this reply helpful
Was this reply helpful? Yes No

‎07-14-2026 03:39 AM

HP Recommended

Great 😊, nice to know that driver worked !

Best regards ! Wishing a wonderful day ! 😊

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
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