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- Re: HP Instant Ink - Is it a scam?

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05-27-2024 04:29 AM
I bought a Hewlett Packard Laserjet printer 9 months ago which has finally run out of the ink that came with it. I have now bought a new toner cartridge (an HP one), but it now refuses to print due to an "account error", so I go to my account which tells me I need to sign up to "Instant Ink" (which involves setting up a monthly direct debit), which I really don't want to do as my need for printing is not a regular thing, sometimes I can go for months without needing to print anything, sometimes I may want to print a hundred sheets at a time.
It looks like, although I have paid outright for a printer and the ink to go with it, that the manufacturer will not let me use it unless I pay a monthly fee on top of what I have already paid.
Does anyone know how to get my printer working again? Is this even legal?
I feel like HP are holding me to ransom with a particularly immoral business strategy.