HP Jetadmin and remote SQL server

[BjornMa]

Hi!

We're trying to set up HP Jetadmin 10.5SR2 with remote SQL server, however we've ran into some issues.

We've tried to use the following documentation: 

https://kaas.hpcloud.hp.com/pdf-public/pdf_3017812_en-US-1.pdf

https://kaas.hpcloud.hp.com/pdf-public/pdf_6642757_en-US-1.pdf

However, the documentation seems to contain outdated information, like referring to "WjaSetup.exe" when the file you can download is called "HP_Web_Jetadmin_10.5_SR2_64_bit_SW_J6052-10613".

Also the described option "/V"WJA_SKIP_DB_INSTALL=1" does not seem to work.. atleast there is a Microsoft SQL Server folder in Program Files

Also, we could not find any information in the documentation if a MS SQL Always-on Availability Group database are supported.

Even so, we "soldiered on" and tried to configure a remote SQL server, and we used SQL Authentication, and we can see that the server connects to the SQL server, and we also saw that the service did modify the DatabaseSetting.config.xml file to create a "hash" value of the password in that file.

However, when the service "HPWJA Service" starts, and we try to start the HP Web Jetadmin application, it just hangs on "Waiting for service start"..... and when checking the eventlog/application log we find a Warning message that states "The HP Web Jetadmin service startup is delayed due to database initialization failure."

So, anyone have any clues as to what could be the issue here ?

Edit:

It seems it did not support using Always-On Availability Groups, and once we removed that from the equation, we got Jetadmin Working with a remote SQL server.