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‎07-16-2025 05:40 PM

HP Recommended
Product: HP LaserJet P2055dn
Operating System: Microsoft Windows 11

Installing my LaserJet P2055dn on a new computer with Windows 11. A new universal driver was installed. The driver interface allows the "Print Two-Sided" dropdown option but the printer only prints one sided and does not duplex. Duplexing was working fine on the old computer and is very important to my work. Please help!

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2 REPLIES 2

‎07-17-2025 02:31 AM

HP Recommended

Check the Device settings is the duplex is set to Installed. That is most common issue with a new driver, when installed is automatically set to Not Installed.

 

 

duplex.png




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‎07-17-2025 09:52 AM

HP Recommended

Thank you for your help. You were correct that the duplex setting was disabled. It took some effort to find that setting. The standard universal driver did not display that setting at all, but it was in the printer properties when I selected the specific P2055dn driver.  I enabled duplex printing but now instead of printing I'm getting a print queue error and nothing prints. 

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