HP Laser 107w

[Agustinito]

Hi,

I have a brand new Laser 107w and I'm have hell and all job getting this to talk to mu Acer Chromebook 15. both are on my hub, and I can get the printer to print directly from my samsung phone. Got an error code 11-1114 at some point today whilst trying all I could, i.e. repetaeadly running over the set up instructions, can anybody help me please?

Thank you. Gus.

[praveenbv]

@Agustinito,

Welcome to the HP Support Community. I'd be happy to assist you.

• Which application are you printing from?
• Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists?

Let us try these steps:

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Update the printer firmware

Click here to know different methods of updating printer firmware.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[praveenbv]

Hi@Agustinito,

Request you to follow the below troubleshooting steps from the document fix :-

HP printer setup (Chromebook) link 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!