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‎09-06-2022 03:16 AM

HP Recommended

It says Wait Image on the display and cannot boot to status ready. Whatever i do i get to wait image and cant get to menu options on printer

 

I tried via USB and windows or MAC don't recognise the device.

 

I lost like 5 hours already and no solution is provided.

 

I use printer for business and is crucial i got the how to reset only via printer buttons. Please send me instructions. Im frustrated.

Category:
8 people had the same question
3 REPLIES 3

‎09-09-2022 10:29 AM

HP Recommended

Can somebody from HP support team check this issue. Please. Thank you. I need this solved ASAP

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‎09-28-2022 01:53 AM

HP Recommended

Really. Sent x messages to support people. I even sent messages to people already received the solution and still zero answers. I cant believe what a crap i bought of HP printer. 

 

I will be posting video on youtube how i demolished HP printer soon and NEVER AGAIN BUYING anything from HP products. I bought printer cause I believed in HP but now ... its on a black list for me. Never again anything from HP. You should really stop making this crapy stuff that goes in some kind of zen mode (wait image) and you can't do anything to fix it.

 

Worst printer ever.

 

Hope nobody gets tricked as I was. 

 

 

1 person found this reply helpful
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‎09-29-2022 08:43 AM

HP Recommended

Hi @TomazMi,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

I understand the printer is stuck on a wait image error and you would like to reset the printer

 

We can perform a factory default on the printer to resolve the issue. 

 

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespag

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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