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I’m trying to set an HP Laserjet Pro M28 up on a new WiFi system at my mom’s house. I installed the software and drivers on her MacBook, but it still isn’t finding it. I even tried to set it up using her IP address and it still didn’t work. I found something online saying to hold down the WiFi button and the triangle button at the same time to ready it for new WiFi and that didn’t work either. Any help is much appreciated. 

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Hello @VeronicaJ .
Please follow the link below:
https://support.hp.com/us-en/product/hp-laserjet-pro-mfp-m28-m31-printer-series/16647082/document/is...

Then connect your printer to the wireless network and for this you can follow the instructions in the following link:
https://support.hp.com/us-en/product/hp-laserjet-pro-mfp-m28-m31-printer-series/16647082/document/c0...


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