HP Laser printer M14 won't print. How do I check to make sure it is not out of ink?

[Dwight816]

Set UP HP Laser Printer Pro M14a;

Will not print. My MACB00K reads that it printed but not any response from the printer except a click sound.

If the ink is low, would it say it?

It has never printed;

[Jay_G24]

Hi @Dwight816,

I'd like to help!

I understand the printer does not print the requested print job.

Try updating mac and printer firmware

To update the printer's firmware, refer - HP Printers - Updating or Upgrading Printer Firmware 

 To update Mac, try these steps - How to update the software on your Mac

The printer will give a low toner sign,

Use the printer software to check ink or toner levels from your Mac computer.

1. Click the Apple icon , click System Preferences, and then click Printers and Scanners, Print & Fax, or Print & Scan.

2. Select your printer from the list, click Options & Supplies, and then click the Supplies tab.

   

Try the below steps -

Make sure the cable is directly connected between the Mac and the printer.

The use of a USB hub is not recommended.

Also, make sure the cable is connected to a USB 2.0 port on your Mac. Do you have an Anti-virus/firewall installed on the Mac? If yes, disable the same for time being.

You may check this in System Information > Applications. •    Check if the printer is getting recognized by your Mac:

1.    From the Apple menu, choose About This Mac

2.    Click System Report.

3.    Under the Hardware heading on the left side of the System Information window, click USB. USB 3 devices appear under USB 3.0 Bus, and USB 2 devices appear under USB 2.0 Bus. The printer should be under the USB 2.0 Bus

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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