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my Laserjet CP1525nw shows an Error on the display: Firmware Corrupt Ready 2 Download. - 
I already tried to recover the Firmware by updating directly utilizing the update tool via USB, but it stuck by "Erasing".
The Computer sends the FIrmware to the printer, it says "Download, but the following "Erasing" wont come to an end.

I tried it several times and restarted the printer as well.

 

Can you please help me solving this issue?

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