HP LaserJet M110 Will Not Connect to the WiFi in New Home

[hew-pack-sux]

I purchased an HP LaserJet M110 a little less than a year ago. At the time, I successfully connected the printer to my WiFi network.

I've since moved and cannot connect the printer to my new WiFi network using HPSmart. When I hold down the blue WiFi light after 10 seconds, the power light and the red exclamation mark start blinking. The red light should not be blinking.

My WiFi network is fine - my PC laptop, Mac laptop, and iPhone all connect to the WiFi.

I've tried to contact HP via chat and phone - nothing. This product is still under warranty.

[Raj_05]

Hi @hew-pack-sux,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

It seems like you are experiencing connectivity issues with your HP LaserJet M110 printer after moving to a new location. Here are some steps you can try to resolve the problem.

Reboot the Printer: Turn off the printer, wait for a few seconds, and then turn it back on. This can help in resetting the printer's network settings.

Reset Network Settings: 

• a. Press and hold the Wireless button on the printer until the Wireless light starts blinking. 
• b. Within two minutes, press and hold the Cancel button (X) until all the lights flash.

Reconnect to Wi-Fi: a. Use the HP Smart app or the printer's control panel to reconnect the printer to your Wi-Fi network. b. Make sure you enter the correct Wi-Fi password.

Update Printer Firmware: Check if there are any firmware updates available for your printer on the HP support website. Updating the firmware can sometimes resolve connectivity issues.

Check Router Settings: Ensure that your new Wi-Fi network settings, such as network name (SSID) and password, are correctly entered on the printer. Also, check if the router has any specific settings that could be affecting the printer's connection.

Disable MAC Filtering: If your router uses MAC address filtering, make sure the printer's MAC address is allowed to connect. You can find the printer's MAC address on the network configuration page.

Factory Reset: As a last resort, you can perform a factory reset on the printer. Keep in mind that this will erase all custom settings.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support