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- HP Community
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- HP LaserJet M1120MFP - cant install driver at WIN 10 (64-bit...

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12-25-2018 05:11 AM
Hi together,
I can't install the drivers for HP1120MFP at Windows 10 (64-bit) . Dirvers were downloaded from official HP webpage ,but installation got frozen midway.
tried to uninstall and re-install again, manually deleted the driver from PC , still got the same result.
anybody with similar issue & solution ?
Thanx
12-26-2018 02:09 AM
Greetings!
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the driver installation
Appreciate you trying the steps. Don’t worry, I’m here to help!
Let's try these steps -
1) In the search box, type and open "Uninstall a Program".
2) Look for HP Printer software.
3) Right-click to uninstall.
4) In the search box, typeand open “Devices and printers”.
5) In the Devices and Printers, look for your HP printer. If you see it listed right-click on it and choose “Delete” or “Remove Device”.
6) Open the run command with the "Windows key + R" key combo.
7) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”).
8) Click on the "Drivers" tab.
9) Look for HP Printer driver. If you see it Click on it and click “Remove” at the bottom.
10) Select Ok.
11) Select Apply and Ok on the Print Server Properties windows.
12) Close Devices and Printers Once the software and drivers are removed.
13) Restart the computer.
14) Download and install the software and drivers from here.
If the issue still persists, try these steps -
1) Right-click on the Start or the Windows icon and open run.
2) In the Run box, type %temp% and hit on "Ok". This will open the "Temp" folder.
3) Select "Date Modified" to "Today" and look for a 7z.... folder.
4) Open the folder and look for a .msi file.
5) Right click on it to install.
Try running the downloaded file in compatibility mode. Once the driver is downloaded, right click on the download in the browser and then click on "Show in folder". Right click on "Properties" and then click on the "Compatibility" tab. Select, "Run this compatibility mode for:" - Windows Vista. Also, check the box for "Run this program as an administrator".
Let me know how that goes.
To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the "Thumbs up".
Have a great day ahead 🙂
Asmita
I am an HP Employee