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‎08-13-2021 12:35 AM - last edited on ‎08-13-2021 03:57 PM by Moderator

HP Recommended

Post moved from: https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-LaserJet-Pro-MFP-M28w-factory-settin...  

 

I have the same problem.

The previous IT-admin left the company and I don't know the admin's password.

Could you send me instructions on how to reset the printer settings to default values?

 

Category:
8 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-19-2021 11:24 AM

HP Recommended

@Sm_Art

 

Welcome to the HP Support Community.

 

I'd be happy to assist you with the reset steps.

 

I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎08-18-2021 04:28 AM

HP Recommended

Could I please get instructions on how to reset my hp m28w?

Was this reply helpful? Yes No

‎08-19-2021 11:24 AM

HP Recommended

@Sm_Art

 

Welcome to the HP Support Community.

 

I'd be happy to assist you with the reset steps.

 

I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No

‎08-20-2021 12:40 AM - edited ‎08-20-2021 12:41 AM

HP Recommended

HP_support_1.JPGSorry, I don't see your reply in my 'Private Messages' box.

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