HP Laserjet CP 1025nw not supported anymore for Apple oS Mojave

[fvhuizen]

HELP!
It seems that adter the recent Apple OS update my printer is not supported anymore, there is no new driver available and i'm not able to print anymore. It's just an two year old printer, so it can't be true that i need to buy a new model.
Anyone a suggestion how to handle?

Best regards

Frans

[sandytechy20]

@fvhuizen

Welcome to HP forums, I see that you are unable to use this printer with Mojave OS.

I made a research and see that your printer model is supported by Mojave OS.

Check this document:- Click here

Add the printer with Airprint

Make sure both printer and Mac are connected to the same network.

Refer this HP document to add the printer with AirPrint :- Click here

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[fvhuizen]

Hi Sandy, I followed you're steps but i still got the same problem that after a while i got the "filter" error. The only way to print is to send an e-mail to the printer to ******@hpeprint.com

Best regards

Frans

[sandytechy20]

@fvhuizen

Thanks for the reply.

I appreciate your time and effort.

I got in touch with the support team and got this document updated.

So according to the latest update, this printer does not support Apple OS Mojave.

Cheers.

[fvhuizen]

This can't be true that such a big company like HP doesn't support the latest OS on Apple. So this should mean that i have to buy an other device. If it's realy true i never buy HP again.

[sandytechy20]

@fvhuizen

Thanks for writing back to us.

I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

Cheers.

[Toffee1213]

Hi, I encounter the same printing problem. Please help......

[TEJ1602]

@Toffee1213, Welcome to HP Support Community!

How is the printer connected to your Mac computer?

HP LaserJet Pro CP1025nw Color Printer is AirPrint compatible, setting up the printer with Apple AirPrint may resolve the issue. If the printer and Mac are connected to your home WiFI, you may use the steps available below to set up the printer with Apple AirPrint:

Please ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer and Mac software:

Update printer firmware

Update software on Mac

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Then click Add.

6.) Try to print and scan.

Let me know if this helps.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!