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‎11-27-2025 11:19 AM

HP Recommended

Good morning,

My HP LaserJet P1505 printed the last page fine, then stopped working.

I unplugged the power and USB cables.

Previously, when I turned it on, the printer would run a test cycle and, I think, a warm-up cycle. I could hear the rotation of the rollers and other mechanisms, I think related to loading paper. Then, a low-toner warning LED would come on, but it was still usable.

Now, when I turn it on, I can only hear the rotation of the rollers for about 6 seconds, then the printer turns on only the Ready LED, but it doesn't perform any commands. Even pressing the test page button doesn't do anything. Even when I remove the toner and turn it on, the behavior is the same: the rollers rotate, then only the Ready LED stays on.

The only sign of life is that when I plug in the USB cable, the computer makes a connection sound. What's the problem?

Thanks in advance.

 

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4 REPLIES 4

‎11-27-2025 01:22 PM

HP Recommended

Hello @FulvioG65 , how are you ?

 

Please, try the procedures below:

 

HP Printer Offline Issues - How to Fix | HP® Support

 

Best regards

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‎11-27-2025 01:42 PM - edited ‎11-27-2025 01:45 PM

HP Recommended

Thank you Fabio,

in FAQs i read

What are the requirements to use Diagnose & Fix?

Review operating system and app version requirements for HP Diagnose & Fix.

  • An HP printer that supports the HP app

Does a HP Laser jet P1505  connected with USB support the HP app ?

 

I do not hawe a PC with window 10, but I can find one, now the printer is connected to a PC with Window7 32 bit

Kind regards

Fulvio

 

 

 

 

 

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‎11-27-2025 01:50 PM

HP Recommended

Hello @FulvioG65 

 

Install printer and procedures below:

 

Install Software on Windows 7 Using a USB Connection | HP LaserJet Pro Printers | HP

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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‎11-27-2025 03:27 PM - edited ‎11-27-2025 03:29 PM

HP Recommended

Hello Fabio_L32

On the Windows7 PC  is already installed the software 20130415 (1.02.2680) with all the printer drivers, which was working well. This software has no diagnostic tools.

I have a printer that does not perform the autotest when switched on,  neither prints the test page pressing the key on its control panel. 

HP does not provide support or software for this old printer any longer.

Is it available somewhere the latest version of the printer firmware ?

Regards

 

 

 

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