• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎05-16-2023 10:57 PM

HP Recommended
Product: HP ProBook 450 G5 Notebook PC
Operating System: Microsoft Windows 11

My Lazerjet Pro 1102 printer is no longer working. An investigation on the driver says it is unavailable and I am not presented with options to be able to uninstall (so that I can reinstall it). Nothing material changed on my laptop (also an HP) since the last time the printwr worked a week or two ago. Can anyone please help

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-17-2023 11:41 PM

HP Recommended

Hi @LarryCoh 

 

Try to install with the next driver:

>> HP LaserJet Pro P1102 Software and Driver

https://support.hp.com/au-en/drivers/selfservice/swdetails/hp-laserjet-pro-p1102-printer-series/4110...

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

 

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

2 people found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎05-17-2023 11:41 PM

HP Recommended

Hi @LarryCoh 

 

Try to install with the next driver:

>> HP LaserJet Pro P1102 Software and Driver

https://support.hp.com/au-en/drivers/selfservice/swdetails/hp-laserjet-pro-p1102-printer-series/4110...

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

 

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
2 people found this reply helpful
Was this reply helpful? Yes No

‎05-19-2023 03:35 PM

HP Recommended

Thank you so much - this worked for me well. I did have to force uninstall the existing driver before as this driver install was failing initially. But once that was done - installed cleanly and the printer is back up and running. Most appreciated.

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.