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‎07-21-2026 07:36 AM

HP Recommended

I am using the M139 Printer on a Mac. For years, including a couple of months ago, my printer was working fine.

 

Recently, it stopped working. I tried ALL diagnostics that were explained in this thread (https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Driver-Check-Issue-Not-Fixed-error-mess...) - Nothing worked. I tried to find a driver for my Mac, but it looks like no drivers are available. Yes, I am using the HP Smart App. Absolutely nothing is working and I am still paying monthly subscription for this.

 

Can someone please help me.

 

Note: I have tried ALL OF THE SUGGESTED STEPS in this thread (https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Driver-Check-Issue-Not-Fixed-error-mess...). As the commenter mentioned in that thread, maybe the printer is no longer supported on my Mac. 

 

Thank you.

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1 REPLY 1

‎07-21-2026 09:02 PM

HP Recommended

Hi @uigcdsjhcsgjdhk,

You may need to restart printer network settings and then connect again.

 

Please follow steps from the next video to setup your printer:

>> https://www.youtube.com/watch?v=EF76OfTk4k0

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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