• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎09-29-2024 09:00 AM

HP Recommended

HP M234 LaserJet Drive Unavailable - I am hard wired connected to the printer from my laptop. Printer is not connecting. 

Category:
1 REPLY 1

‎10-01-2024 05:11 AM - edited ‎10-01-2024 05:11 AM

HP Recommended

Hi @KRut1982,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To be able to answer you effectively, we need some information.

 

  • Have you recently updated any drivers or operating system on your laptop, or did this issue occur after any changes to the system?
  • When you check the printer status in Device Manager or Printers & Scanners settings, does the printer appear, and if so, does it show any specific error message or status (e.g., offline or not recognized)?
  • Are other functions of the printer (e.g., scanning) working when connected via the hard-wired connection, or is the printer completely unresponsive?

What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

 

Let me know

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.