HP Network Configuration Page (for HP OfficeJet Pro 8710)

[Frank2017]

The following very detailed 3-page report (including many IP addresses/passwords) gets printed every month without me asking:  HP Network Configuration Page.  Why is this happening for the past few months?  This seems like a security issue!

[TEJ1602]

@Frank2017, Welcome to HP Support Community!

Let’s try performing a power drain to fix this issue. Here are the steps:
 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord(This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle.

HP regularly releases new printer firmware versions with product enhancements or issue fixes. Depending on your printer, apps on the printer control panel might also receive updates. Update firmware and apps on a regular basis to make sure you are getting the most out of your printer.

Follow the steps on this link to update the printer firmware.

Let me know the outcome.

Cheers 🙂

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