HP Neverstop map 1202w STOP PRINTING

[meleprinter]

My Mac OS  Ventura 13.4.1 is unable to print from this printer anymore?  Can someone tell me why?

My printer isn't that old and it says to update my driver but HP doesn't have any drivers.  ???

[Raj_05]

Hi @meleprinter,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you're experiencing issues with your HP Neverstop MFP 1202w printer. There could be several reasons why you're unable to print. Let's troubleshoot the issue step by step.

• Check Printer Connections: Ensure that your printer is properly connected to your computer or network. Make sure all cables are securely plugged in and there are no loose connections.
• Restart Devices: Restart both your printer and computer to refresh their settings and establish a fresh connection.
• Check Printer Status: Verify that there are no error messages or warning lights on the printer. If there are any issues indicated on the printer's display panel, consult the printer's manual or HP's support resources for guidance on how to resolve them.
• Update Printer Drivers: Although you mentioned that HP doesn't have any drivers available, it's worth double-checking. Visit the official HP website, enter your printer model (HP Neverstop MFP 1202w), and search for the latest drivers specifically designed for your printer. Download and install any available updates.
• Compatibility Issues: Ensure that your printer is compatible with your operating system. If you recently updated your computer's operating system, it's possible that the previous driver version may not be compatible. In such cases, you can try using the built-in drivers provided by the operating system.
• Reinstall Printer Software: Uninstall the existing printer software from your computer and reinstall it. You can find the printer software on the HP website by searching for your printer model. Follow the instructions provided by HP during the installation process.
• Check for Firmware Updates: In addition to driver updates, printers often have firmware updates available. These updates can provide bug fixes and improved functionality. Check the HP website for firmware updates specifically for your printer model and follow the instructions provided to install them if available.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support