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‎10-18-2019 02:53 PM

HP Recommended
Product: Officejet Printer 4630

I cannot power up my printer. Outlet is working fine, not plugged into surge protector. First got error message OXB8025E30 and went through steps to reset. Unplugged power cords, waited sixty seconds, would not power on. Tried again, several times, finally printer powered on agin but shows error code OXB80005F4. help. 

37 people had the same question
2 REPLIES 2

‎10-20-2019 05:59 PM - last edited on ‎03-06-2023 09:24 AM by Retired

HP Recommended

@ajack17, Welcome to the HP Support Community!

 

I'm afraid this seems like a hardware issue with the printer. Let us try these steps to resolve it:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Check for any paper jams inside the printer and if the print carriage is moving freely.

Refer to the steps mentioned in this document.

 

For more info on resolving 0x errors on the printer, refer to this document.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No

‎03-06-2023 09:30 AM

HP Recommended

Hi, 

Update the firmware on an HP printer

 

JessikaV

HP Support Community Administrator

I work on behalf of HP
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