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HP Recommended
Microsoft Windows 7 (32-bit)

Having some issues with a new HP OJ 8710, that I have installed as a network printer on our DC.  I would like to remove and reinstall the driver, but I'm having a hard time finding JUST the driver itself. All I keep getting is the .exe file that doesn't tell me where it's extracting files to.  Anyone know where I can find the drivers ONLY, or anotehr possible solution to the issue.  

Even with test page, it doesn't print correctly. Most fits on one page, but the bottom part of the test prints on a second page. Trying to print multiple pages is a mess. Some one one page, the rest on page 2, then part of page 2 at the bottom of the page and the rest prints on page 3, etc.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

I'm assuming you want the basic driver...

 

http://ftp.hp.com/pub/softlib/software12/COL51189/bi-124096-4/OJ8610_Basicx86_198.exe

 

Now, here is the way to extract just the driver out of the file...

 

Download and save, but do not run the above driver.

 

Download and install this free file utility.  The 1st file at the top of the page is for 32 bit.

 

http://www.7-zip.org/

 

After you install 7-Zip, right click on the printer driver file you downloaded, and select 7-Zip from the list of items on the menu.

 

Have 7-Zip Extract to:  and let it extract the exe file into its folder.

 

Now you can add your printer by using the add printer wizard, and when the wiz asks for the driver, select Have Disk, and browse to the driver folder 7-Zip created>and you will find the various driver files (network printer, scanner, etc.).

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

I'm assuming you want the basic driver...

 

http://ftp.hp.com/pub/softlib/software12/COL51189/bi-124096-4/OJ8610_Basicx86_198.exe

 

Now, here is the way to extract just the driver out of the file...

 

Download and save, but do not run the above driver.

 

Download and install this free file utility.  The 1st file at the top of the page is for 32 bit.

 

http://www.7-zip.org/

 

After you install 7-Zip, right click on the printer driver file you downloaded, and select 7-Zip from the list of items on the menu.

 

Have 7-Zip Extract to:  and let it extract the exe file into its folder.

 

Now you can add your printer by using the add printer wizard, and when the wiz asks for the driver, select Have Disk, and browse to the driver folder 7-Zip created>and you will find the various driver files (network printer, scanner, etc.).

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