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‎05-08-2022 11:31 PM

HP Recommended
Product: HP Officejet 150 Mobile All-in-One Printer - L511a
Operating System: Microsoft Windows 10 (64-bit)

I am trying to install my Office Jet 150 all in one printer scanner.  I trice to download the driver but it takes ma to HP Smart.  After installing HP Smart, I can print vu not scan.  When I run Scan Doctor, device status is 'Busy'. /this is a USB printer so not WIFI.  Wen I look in device manager in Scanner, it says no driver installed.  

 

I tried the virtual assistant.  None of the suggestions resolved the problem.

 

Anybody have any suggestions?

 

Thanks in advance

Category:
1 REPLY 1

‎05-19-2022 01:52 PM

HP Recommended

@jeffik1300

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help,  

After reading your post I did go through the Software and drivers for HP Officejet 150 Mobile All-in-One Printer - L511a- https://support.hp.com/us-en/drivers/selfservice/hp-officejet-150-mobile-all-in-one-printer-series--... and found out drivers are limited for the printer model. 
 

Let's Install the HP Printer Driver and Software provided within your operating system: HP printer setup (Windows built-in driver) | HP® Customer Support 
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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