HP Office Jet 3830 is set on Scan only. How do I print

[Bernice24]

HP Office Jet printer set on scan only, do not delete. How do I change this back to normal so I can print?

[Sneha_01]

Hi @Bernice24,
 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To change the settings on your HP OfficeJet 3830 from "Scan Only" back to normal so you can print, follow these general steps. Note that the exact navigation might slightly vary depending on your printer's firmware version, but the overall process should be similar:

Check Printer Preferences on Your Computer:

• Windows:
  1. Go to Control Panel > Devices and Printers.
  2. Right-click your HP OfficeJet 3830 and select Printer properties.
  3. Under the General or Advanced tab, look for an option that allows you to change its mode or default function. Ensure it's set to print or is not restricted to scan only.
• Mac:
  1. Go to System Preferences > Printers & Scanners.
  2. Select your HP OfficeJet 3830 and click Options & Supplies.
  3. Check the options available to ensure it's not set to scan only.

Check the HP Printer Software:

• If you have the HP printer software installed on your computer, open it and look for a settings or preferences section. There might be an option to configure the device's functions, including switching between scanning and printing.

Use the Printer’s Control Panel:

• Navigate the printer’s LCD touch screen. There might be a settings or setup menu where you can change its operation mode. Look for any option that mentions printing, scanning, or mode settings and adjust accordingly.

Reset the Printer to Default Settings:

• If you cannot find a specific setting, you can try resetting the printer to its default factory settings. This often resolves issues stemming from incorrect settings. To reset the HP OfficeJet 3830, you typically need to navigate through the printer's menu to find a reset option. Since methods can vary, consult the printer’s manual for specific instructions on performing a reset.

Check for Software Updates:

• Ensure your printer's firmware and the driver on your computer are up to date. You can download the latest version from the HP website by searching for your printer model and going to its software and driver download section.

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support