HP Office Jet Pro8710 wanting to 'save' instead of 'print'

[pppio]

My HP Office Jet Pro8710 just started to want me to 'save' instead of 'print' when I attempt to print

[Kuroi_Kenshi]

Hi @pppio,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!  

We're thrilled to have the opportunity to assist you and provide a solution.

1. Set Your Printer as Default:

Windows: Press Win + R, type control printers, and press Enter. Right-click HP OfficeJet Pro 8710 and select "Set as Default Printer."

Mac: Go to Apple Menu > System Settings > Printers & Scanners. Select HP OfficeJet Pro 8710 and click "Set as Default Printer."

2. Check Printer Selection:

When printing, manually select HP OfficeJet Pro 8710 from the Printer dropdown.

3. Restart Print Spooler (Windows):

Press Win + R, type services.msc, and press Enter. Right-click Print Spooler and select "Restart."

4. Remove and Reinstall Printer:

Windows: Control Panel > Devices and Printers > Right-click HP OfficeJet Pro 8710 > Remove Device. Restart your PC and add the printer again.

Mac: System Settings > Printers & Scanners > Select HP printer > Remove (-). Re-add the printer by clicking the + button.

5. Update/Reinstall Drivers:

Visit HP’s support website, download the latest drivers, install, and restart your PC.

Try these steps and let me know if you need further help! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,